Guest Experience Leader - High-Volume Restaurant Ops

Aba; Texas; On-site; USD 75,000 - 90,000; Full time

Job summary

Lettuce Entertain You Restaurants in Dallas, TX seeks an Assistant General Manager for a high-volume full-service environment. The role supports the General Manager and leads FOH and BOH teams to deliver exceptional guest experiences.

Candidates should have 3+ years of restaurant management, strong leadership and finance knowledge, and the ability to multitask in a fast-paced setting, including nights, weekends, and holidays.

Qualifications

• Restaurant management experience in a high-volume environment
• Strong leadership, communication, and problem-solving skills
• Knowledge of restaurant operations, financials, and labor management
• Ability to multitask and lead in a fast-paced setting
• Flexible schedule (nights, weekends, holidays)
• Ability to stand for long periods and lift up to 50 lbs

Responsibilities

• Lead and supervise daily shifts (opening/closing) for efficient operations
• Coach, develop, and support FOH & BOH team members and managers
• Deliver excellent guest service and resolve issues quickly
• Assist with hiring, training, scheduling, and performance management
• Support sales growth, cost control, and financial performance
• Conduct pre-shift meetings, line checks, and shift walk-throughs
• Manage cash handling, inventory, ordering, and reporting
• Ensure food quality, safety, sanitation, and compliance standards
• Support administrative, HR, and operational processes

Skills

Leadership

Communication

Problem-solving

Multitasking

Flexibility

Job description

Lettuce Entertain You Restaurants in Dallas, TX seeks an Assistant General Manager for a high-volume full-service environment. The role supports the General Manager and leads FOH and BOH teams to deliver exceptional guest experiences.

Candidates should have 3+ years of restaurant management, strong leadership and finance knowledge, and the ability to multitask in a fast-paced setting, including nights, weekends, and holidays.