Guest Experience Leader – Front End & Loyalty

The TJX Companies, Inc.; Clovis (CA); On-site; USD 24,108 - 24,796; Part time

Benefits offered by this job

Associate discount

401(k) contributions

Paid parental leave

Job summary

A leading retail organization is seeking a Customer Experience Supervisor in Clovis, CA to enhance customer satisfaction by leading a team at the front of a store. The ideal candidate will possess strong communication and organizational skills, with experience in retail and leadership. Responsibilities include training Associates, addressing customer concerns, and ensuring a positive shopping experience. A flexible schedule including nights and weekends is required.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Able to train others.
• Available to work flexible schedule, including nights and weekends.

Responsibilities

• Promote excellent customer experience and oversee a team of Associates.
• Address customer concerns promptly, ensuring a positive experience.
• Train and mentor Associates on front end principles.

Skills

Communication skills

Organizational skills

Merchandising techniques

Team player

Multi-tasking

Job description

A leading retail organization is seeking a Customer Experience Supervisor in Clovis, CA to enhance customer satisfaction by leading a team at the front of a store. The ideal candidate will possess strong communication and organizational skills, with experience in retail and leadership. Responsibilities include training Associates, addressing customer concerns, and ensuring a positive shopping experience. A flexible schedule including nights and weekends is required.