Guest Experience Leader: Food Safety & Service

Chipotle Mexican Grill group; Okemos (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Paid time off

Job summary

Chipotle Mexican Grill is seeking a Service Leader to ensure a positive customer experience by guaranteeing safe, high-quality food and trained crew delivering excellent service. The role includes maintaining a clean line, supervising operations, and assisting with training and scheduling.

You will monitor shifts, cross-train front-of-house staff, assist with performance reviews, and help develop future Service Leaders while supporting essential office duties.

Qualifications

• Be able to understand and articulate Chipotle’s Food With Integrity philosophy
• Have knowledge of cash handling policies and procedures
• Have knowledge of Food Safety and health department matters
• Have familiarity with office paperwork

Responsibilities

• Maintaining a positive customer experience by ensuring safe and quality food is prepared and served
• Keeping the line clean and organized with properly functioning equipment
• Assist with crew performance reviews and develop future Service Leaders
• Cross-train all front of house crew and monitor shifts and line schedules
• Assist with miscellaneous office administration duties and ensure supplies are available

Job description

Chipotle Mexican Grill is seeking a Service Leader to ensure a positive customer experience by guaranteeing safe, high-quality food and trained crew delivering excellent service. The role includes maintaining a clean line, supervising operations, and assisting with training and scheduling.

You will monitor shifts, cross-train front-of-house staff, assist with performance reviews, and help develop future Service Leaders while supporting essential office duties.