Guest Experience Leader — Fast-Paced Service & Growth

McDonald's Restaurants Limited; Rantoul (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental and vision coverage

401k with matching contributions

Paid time off equal to 2% of gross

Education through Archways to Oppourt​

Discount programs

Free meals / meal discounts

Job summary

McDonald's Restaurants Limited is seeking a Guest Experience Leader to join our Illinois restaurant team. You will greet guests, assist with kiosk ordering, help customers, and ensure a positive dining experience while maintaining a welcoming environment.

We offer competitive pay and benefits, plus opportunities for growth, education, and personal development within a fast-paced, team-driven setting. Applicants must be 16 years or older to work in a corporate-owned restaurant.

Qualifications

• Strong customer service and communication skills are essential.
• Ability to work in a fast-paced, team environment.
• Willingness to learn, adapt, and grow with the team.
• Experience helping customers using kiosks or point-of-sale is a plus.
• Maintain a friendly attitude and provide a welcoming guest experience.
• Demonstrate empathy and quickly resolve concerns or questions.
• Support team with feedback and constructive recommendations.

Skills

Customer service

Communication

Teamwork

Flexibility

Positive attitude

Problem solving

Guest experience

Job description

McDonald's Restaurants Limited is seeking a Guest Experience Leader to join our Illinois restaurant team. You will greet guests, assist with kiosk ordering, help customers, and ensure a positive dining experience while maintaining a welcoming environment.

We offer competitive pay and benefits, plus opportunities for growth, education, and personal development within a fast-paced, team-driven setting. Applicants must be 16 years or older to work in a corporate-owned restaurant.