Guest Experience Lead — Flexible Hours & Growth

McDonald's Restaurants Limited; Rolesville (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Medical insurance

Dental and vision

401k matching

Paid time off

Education programs

Discounts

Free meals

Job summary

McDonald's Restaurants Limited is seeking a Guest Experience Leader to greet guests, assist with ordering, and help at the kiosks in our restaurant. You will work in a fast-paced team between 8am and 8pm, delivering friendly service and ensuring guest satisfaction.

You must be 16 or older. We offer competitive pay, benefits including medical, dental and vision, a 401k with matching contributions, paid time off, education programs, and meal discounts, with opportunities to grow within the company.

Qualifications

• Outstanding attitude and willingness to learn.
• Ability to excel in a fast-paced, team environment.
• No prior experience required.

Responsibilities

• Greet guests and communicate with them while ordering.
• Assist guests with using the ordering kiosks.
• Provide help to customers who need extra hands.
• Check with guests after they receive their food to ensure satisfaction.
• Ensure kids receive a kid treat.
• Handle concerns.
• Communicate feedback to the restaurant team.

Skills

Customer service

Communication

Teamwork

Willingness to learn

Flexible hours

Job description

McDonald's Restaurants Limited is seeking a Guest Experience Leader to greet guests, assist with ordering, and help at the kiosks in our restaurant. You will work in a fast-paced team between 8am and 8pm, delivering friendly service and ensuring guest satisfaction.

You must be 16 or older. We offer competitive pay, benefits including medical, dental and vision, a 401k with matching contributions, paid time off, education programs, and meal discounts, with opportunities to grow within the company.