Guest Experience Leader — Fast-Casual Restaurant GM

val's services; LaGrange (GA); Sur place; USD 52 000 - 75 000; Plein temps

Résumé du poste

val's services is seeking a General Manager to lead daily operations in a fast-casual restaurant, ensuring an exceptional guest experience while driving profitability.

You will hire, train, and develop staff; oversee guest service with a welcoming and efficient environment; and maintain food quality, cleanliness, and safety standards.

Additional responsibilities include managing inventory, controlling labor and food costs, implementing brand standards, and supporting community engagement.

Qualifications

• Proven restaurant or retail leadership experience
• Strong communication and people-management skills
• Commitment to Southern hospitality and guest satisfaction
• Ability to build high-performing teams and drive continuous improvement

Responsabilités

• Lead and motivate team members; hire, train, and develop staff
• Oversee guest service, creating a welcoming, efficient environment
• Maintain food quality, cleanliness, and full food safety standards
• Manage inventory and operational controls
• Monitor sales performance and control labor and food costs
• Execute brand standards and ensure consistent execution across the restaurant
• Support community engagement initiatives

Connaissances

Leadership

People management

Guest experience

Operations excellence

Description du poste

val's services is seeking a General Manager to lead daily operations in a fast-casual restaurant, ensuring an exceptional guest experience while driving profitability.

You will hire, train, and develop staff; oversee guest service with a welcoming and efficient environment; and maintain food quality, cleanliness, and safety standards.

Additional responsibilities include managing inventory, controlling labor and food costs, implementing brand standards, and supporting community engagement.