Guest Experience Leader

Chipotle Mexican Grill; West Bloomfield Charter Township (MI); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill is hiring a Service Leader to uphold a positive customer experience by ensuring safe, high-quality food is prepared and served. The role also involves training the restaurant crew, maintaining a clean line, and supporting office tasks and scheduling.

The candidate will help monitor food safety practices, assist with crew development, and contribute to the overall operations to ensure smooth daily performance and excellent guest service.

Qualifications

• Be able to understand and articulate Chipotle’s Food With Integrity philosophy.
• Understand cash handling policies and procedures.
• Know food safety and health department requirements.
• Familiar with office paperwork.
• Demonstrate language skills for the work location.
• Hold a high school diploma.
• Have restaurant experience.

Responsibilities

• Maintain a positive customer experience by ensuring safe, high-quality food is prepared and served.
• Keep the line clean, organized, and with functioning equipment.
• Assist with crew training and performance reviews.
• Support scheduling and office tasks as needed.
• Develop future Service Leaders and assist with office duties.

Skills

Cash handling policies

Food safety knowledge

Office paperwork

Language proficiency

Restaurant experience

Education

High school diploma

Job description

Chipotle Mexican Grill is hiring a Service Leader to uphold a positive customer experience by ensuring safe, high-quality food is prepared and served. The role also involves training the restaurant crew, maintaining a clean line, and supporting office tasks and scheduling.

The candidate will help monitor food safety practices, assist with crew development, and contribute to the overall operations to ensure smooth daily performance and excellent guest service.