Guest Experience Lead - Warm Welcomes & Seamless Dining

McLemore Resort Manager LLC; Croft (SC); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Daily Pay

Hotel Discount Program

Uniforms Provided

Health Insurance

Job summary

Valor Hospitality seeks a friendly host to greet guests, manage seating, and coordinate with servers to ensure a smooth dining room flow. You will welcome guests, present menus, and help maintain the first and last impression of the dining experience.

The role requires strong communication, empathy, and a calm, people-oriented approach to guest service, with attention to details and high standards in a fast-paced environment.

Qualifications

• You are the first point of contact for guests.
• You’ll greet them, make them feel welcome, answer questions.

Responsibilities

• Greet guests and escort them to their table.
• Pull chair out, present menus, and ensure entry areas are inviting.
• Inform servers of locations and reservations.
• Plan seating and manage reservations for the evening.
• Coordinate with kitchen and servers to ensure timely service.
• Attend to guest needs and ensure a pleasant dining experience.

Skills

Guest greeting

Customer service

Communication

Empathy

Problem solving

Job description

Valor Hospitality seeks a friendly host to greet guests, manage seating, and coordinate with servers to ensure a smooth dining room flow. You will welcome guests, present menus, and help maintain the first and last impression of the dining experience.

The role requires strong communication, empathy, and a calm, people-oriented approach to guest service, with attention to details and high standards in a fast-paced environment.