Guest Experience Lead: Valet, Luggage & Front Services

BENCHMARK; Westlake (TX); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

10 days of holiday pay

Medical insurance

Employer matching 401(k)

Tuition reimbursement

Free parking on-site

Free uniforms and cleaning

Benchmark Hospitality hotel discounts

Free lunch in the associate cafeteria

Leadership and career development programs

Job summary

BENCHMARK seeks a Front Services Agent to provide exceptional guest service at Deloitte University Hotel & Conference Center in Texas. You will greet guests, assist with luggage, distribute room keys, and provide valet and shuttle services.

The ideal candidate has customer service experience and a valid Texas Driver’s License. The position offers a pay rate of $17.75 per hour, along with various benefits including 10 days of holiday pay, medical insurance, and hotel discounts.

Qualifications

• Previous guest or customer service experience preferred.
• Texas Driver’s License with a good driving record required.
• Must be over 21 years old for vehicle driving insurance purposes.

Responsibilities

• Greet and welcome guests in a friendly manner.
• Distribute hotel room keys and badges.
• Provide hotel tours and explain services.
• Drive company shuttle for guests on errands.
• Assist in unloading luggage and rooming guests.

Skills

Customer service experience

Driving skills

Job description

BENCHMARK seeks a Front Services Agent to provide exceptional guest service at Deloitte University Hotel & Conference Center in Texas. You will greet guests, assist with luggage, distribute room keys, and provide valet and shuttle services.

The ideal candidate has customer service experience and a valid Texas Driver’s License. The position offers a pay rate of $17.75 per hour, along with various benefits including 10 days of holiday pay, medical insurance, and hotel discounts.