Guest Experience Lead - Salon & Spa Front Desk

Gould's Salon & SPA's; Memphis (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Generous discounts on salon services

Generous discounts on premium products

Opportunities for professional growth

Fun and professional atmosphere

Job summary

A top-tier salon and spa in Memphis, TN is seeking a Front Desk and Spa Coordinator to enhance guest experiences. Responsibilities include scheduling appointments, assisting with check-in, and ensuring smooth checkout processes. Ideal candidates should possess excellent customer service and communication skills, be available for flexible shifts, and have a positive demeanor. Join a fun, professional team dedicated to outstanding service.

Qualifications

• Available to work any shifts, including weekends.
• Passion for providing outstanding customer service.
• Strong work ethic and consistent attendance.

Responsibilities

• Act as guest liaison with the salon and spa staff.
• Schedule appointments and assist with check-in.
• Ensure smooth checkout process for guests.

Skills

Customer service

Communication skills

Positive attitude

Interpersonal skills

Team player

Computer skills

Job description

A top-tier salon and spa in Memphis, TN is seeking a Front Desk and Spa Coordinator to enhance guest experiences. Responsibilities include scheduling appointments, assisting with check-in, and ensuring smooth checkout processes. Ideal candidates should possess excellent customer service and communication skills, be available for flexible shifts, and have a positive demeanor. Join a fun, professional team dedicated to outstanding service.