Salon & Spa Guest Experience Coordinator

Gould's Salon & SPA's; Memphis (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Generous discounts on salon services

Generous discounts on premium products

Fun and professional atmosphere

Room for professional advancement

Friendly co-workers

Job summary

A leading salon and spa in Memphis, Tennessee, is seeking a Front Desk and Spa Coordinator to provide exceptional customer service and assist with guest relations. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work various shifts, including weekends. Join a fun and supportive team to enhance the client experience and grow professionally.

Qualifications

• Available to work any shifts with no restrictions, specifically Saturdays and Sundays.
• Passion for providing outstanding customer service.
• Positive attitude with excellent work ethic.
• Ability to build positive relationships with clients.
• Strong computer, keyboard and mathematic skills.

Responsibilities

• Act as the guest liaison with the Stylist and spa staff.
• Scheduling appointments for guests.
• Assist with check-in by explaining services.
• Conclude guest visits with a smooth checkout.
• Graciously thank guests for their visit.

Skills

Customer service

Communication skills

Team player

Interpersonal skills

Job description

A leading salon and spa in Memphis, Tennessee, is seeking a Front Desk and Spa Coordinator to provide exceptional customer service and assist with guest relations. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work various shifts, including weekends. Join a fun and supportive team to enhance the client experience and grow professionally.