Salon & Spa Guest Experience Coordinator

Gould's Salon & SPA's; Collierville (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Generous discounts on salon services

Generous discounts on premium products

Room for professional advancement

Job summary

A leading salon and spa in Collierville seeks a Front Desk and Spa Coordinator to provide exceptional customer service and facilitate a positive experience for guests. Responsibilities include scheduling appointments, assisting with check-in, and ensuring smooth checkout processes. The ideal candidate is passionate about customer service, possesses excellent communication skills, and is available to work flexible shifts, especially on weekends. This role offers a fun atmosphere and opportunities for professional growth.

Qualifications

• Available to work any shifts with no restrictions, especially weekends.
• Strong customer service skills and positive attitude are critical.
• Ability to build relationships with clients and communicate effectively.

Responsibilities

• Act as the guest liaison with stylists and spa staff.
• Schedule appointments and assist with check-in.
• Ensure guest visits conclude smoothly and positively.

Skills

Customer service

Communication

Teamwork

Interpersonal skills

Computer skills

Attendance

Job description

A leading salon and spa in Collierville seeks a Front Desk and Spa Coordinator to provide exceptional customer service and facilitate a positive experience for guests. Responsibilities include scheduling appointments, assisting with check-in, and ensuring smooth checkout processes. The ideal candidate is passionate about customer service, possesses excellent communication skills, and is available to work flexible shifts, especially on weekends. This role offers a fun atmosphere and opportunities for professional growth.