Guest Experience Lead: Housekeeping Supervisor

Hotel Yountville; Fremont (CA); Hybrid; USD 28,000 - 39,000; Full time

Job summary

Fremont Marriott Silicon Valley is seeking a Housekeeping Supervisor in Fremont, CA. The role focuses on leading daily room and public area cleaning, scheduling staff, and ensuring service standards are met to deliver a superior guest experience.

You will train new associates, handle early make-ups and VIP requests, and maintain records for lost and found. The position requires teamwork, flexibility for shifts, and the ability to work in a fast-paced hotel environment.

Qualifications

• High work ethic and self-initiative
• Ability to work varying schedules including nights, weekends and holidays
• Team player delivering great guest experiences
• Ability to work in a standard office environment
• Prolonged desk work and computer use
• Occasional standing, walking, and lifting 10–25 pounds

Responsibilities

• Prepare schedules for staff and complete the work distribution report.
• Thoroughly inspect guest rooms and public areas daily to ensure cleanliness per standards.
• Train and supervise new associates and provide ongoing training for current staff.
• Check for early make-ups, special requests and VIPs.
• Maintain written records for lost and found.
• Run a departure report and recheck rooms in your section.
• Write up work orders for repairs and report safety hazards to management.

Job description

Fremont Marriott Silicon Valley is seeking a Housekeeping Supervisor in Fremont, CA. The role focuses on leading daily room and public area cleaning, scheduling staff, and ensuring service standards are met to deliver a superior guest experience.

You will train new associates, handle early make-ups and VIP requests, and maintain records for lost and found. The position requires teamwork, flexibility for shifts, and the ability to work in a fast-paced hotel environment.