Guest Experience Lead – Housekeeping

remingtonhotelscareers; Riverside (CA); On-site; USD 29,000 - 32,000; Full time

Job summary

Remington Hotels seeks a dedicated associate for an in-office role in Riverside, CA. You will manage staff schedules, inspect rooms and public areas, and support training and supervision of staff.

Responsibilities include daily room inspections, preparing work orders, handling VIP requests, maintaining lost and found records, and coordinating with management on safety issues. Flexibility for nights, weekends, and holidays is required.

Qualifications

• High work ethic and self-initiative.
• May be required to work varying schedules to include nights, weekends, and holidays.
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Responsibilities

• Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered.
• Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards.
• Train and supervise all new associates and provide on-going training for current staff.
• Check for early make-ups, special requests and VIPs.
• Maintain proper written records for lost and found.
• Run a departure report and recheck all rooms showing up in your assigned section.
• Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention.

Skills

Work ethic

Self-initiative

Teamwork

Flexible scheduling

Job description

Remington Hotels seeks a dedicated associate for an in-office role in Riverside, CA. You will manage staff schedules, inspect rooms and public areas, and support training and supervision of staff.

Responsibilities include daily room inspections, preparing work orders, handling VIP requests, maintaining lost and found records, and coordinating with management on safety issues. Flexibility for nights, weekends, and holidays is required.