Housekeeping Supervisor: Guest Experience Leader

One Ocean Resort & Spa; Riverside, Northern (CA, KY); Hybrid; USD 29,000 - 32,000; Full time

Job summary

Marriott Riverside at the Convention Center in Riverside, CA is seeking an on-site staff member to manage housekeeping scheduling, oversee room and public area cleaning, train new associates, and handle guest requests and VIP considerations. The role requires strong teamwork and proactive communication to maintain high guest experience standards.

The position is full-time, with shifts that may include nights, weekends, and holidays.

Qualifications

• High work ethic and self-initiative
• May be required to work varying schedules including nights, weekends, and holidays
• Team player who provides great experiences for guests
• Ability to work in an office environment and use computer
• Strong communication skills (verbal and written)

Responsibilities

• Prepare schedules for staff and complete work distribution reports
• Inspect guest rooms and public areas daily for cleanliness according to standards
• Train and supervise new associates and provide ongoing training
• Check for early make-ups, special requests and VIPs
• Maintain written records for lost and found
• Run departure reports and recheck rooms in your section
• Write up work orders for repairs and report safety hazards to management

Job description

Marriott Riverside at the Convention Center in Riverside, CA is seeking an on-site staff member to manage housekeeping scheduling, oversee room and public area cleaning, train new associates, and handle guest requests and VIP considerations. The role requires strong teamwork and proactive communication to maintain high guest experience standards.

The position is full-time, with shifts that may include nights, weekends, and holidays.