Front Desk Agent

Shular Companies; Pigeon Forge (TN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule

Advancement opportunities

Job summary

Shular Companies in Pigeon Forge, Tennessee, is seeking a Front Desk Agent to warmly welcome guests, manage check-ins/outs, handle reservations, and ensure a smooth guest experience in a fast-paced hotel environment.

You will coordinate with housekeeping and maintenance, process payments, and maintain accurate records while delivering exceptional customer service to all guests.

Responsibilities

• Greet and assist guests during arrival and departure
• Process payments and issue room keys
• Respond promptly to guest questions and concerns
• Coordinate with housekeeping and maintenance
• Maintain accurate reservation records

Job description

Job Summary:

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!

Benefits:

• Competitive pay
• Flexible scheduling
• Supportive team environment
• Opportunity for advancement

Responsibilities:

• Greet and assist guests during arrival and departure
• Process payments and issue room keys
• Respond promptly to guest questions and concerns
• Coordinate with housekeeping and maintenance
• Maintain accurate reservation records