Guest Experience Lead — Host, Busser & Food Runner

kalaharijobs; Wisconsin; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Career growth opportunities

401(k) matching

Paid time off

Holiday compensation

Health, dental, and vision coverage

Employee appreciation events

Education assistance programs

Job summary

Kalahari Resorts & Conventions in Wisconsin Dells is seeking energetic Hosts, Bussers, and Food Runners to deliver a friendly, responsive dining experience that consistently exceeds guest expectations. You will greet guests, inform them of specials, guide menu choices, and maintain a smooth flow of service with teamwork and courtesy.

Join a culture built on collaboration, respect, and service to others, anchored by our Lead with Love promise.

Qualifications

• Prior restaurant experience in a full-service restaurant or a background in the service industry.
• A leadership style rooted in collaboration, respect, and service to others.

Responsibilities

• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
• Remove used tableware between courses; clear and reset tables after guests leave.
• Greet guests, inform them of specials, provide menu tours, and recommend items you genuinely feel guests will enjoy and menu changes.
• Participate as a team and use core values and service expectations listed in the Kalahari Promise daily.

Skills

Guest service

Team collaboration

Leadership

Job description

Kalahari Resorts & Conventions in Wisconsin Dells is seeking energetic Hosts, Bussers, and Food Runners to deliver a friendly, responsive dining experience that consistently exceeds guest expectations. You will greet guests, inform them of specials, guide menu choices, and maintain a smooth flow of service with teamwork and courtesy.

Join a culture built on collaboration, respect, and service to others, anchored by our Lead with Love promise.