Guest Experience Lead: Front Desk & Spa (Flexible Schedule)

Massage Revolution; Manhattan Beach (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

PTO

Health Insurance

Dental Insurance

Vision Insurance

401(k) matching

Bonuses / Commission

Free monthly massages

Employee discount

Flexible schedule

Retirement plan

Job summary

Massage Revolution in Manhattan Beach, CA is seeking an experienced Front Desk Agent who is outgoing, enthusiastic, and customer-service oriented. You will greet guests, promote services, answer calls, and coordinate bookings in a fast-paced, in-person work environment.

The role emphasizes strong listening, reliable attendance, and the ability to manage multiple tasks while delivering a professional, welcoming experience.

Qualifications

• Outgoing and positive-minded personality
• Ability to promote services enthusiastically
• Excellent listening and phone skills
• Reliable and punctual with strong time management

Responsibilities

• Promote all services enthusiastically and authoritatively
• Answer multiple phone lines professionally
• Greet guests and manage front desk operations
• Coordinate bookings and appointments
• Maintain a customer-service oriented environment
• Work day, evening shifts and weekends

Skills

Customer service

Sales

Time management

Communication skills

Tools

Phone handling

Job description

Massage Revolution in Manhattan Beach, CA is seeking an experienced Front Desk Agent who is outgoing, enthusiastic, and customer-service oriented. You will greet guests, promote services, answer calls, and coordinate bookings in a fast-paced, in-person work environment.

The role emphasizes strong listening, reliable attendance, and the ability to manage multiple tasks while delivering a professional, welcoming experience.