Front Desk Clerk

Equity LifeStyle Properties, Inc.; Cottonwood (AZ); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Job summary

Equity LifeStyle Properties, Inc. in Cottonwood, AZ is seeking a Front Desk Clerk to deliver exceptional guest experiences at our resort communities. Join a team focused on service excellence and resident satisfaction.

You will greet guests, handle payments, run reports, and coordinate with the Property Manager to resolve inquiries quickly and professionally. A high school diploma and 1+ year of customer service experience are preferred, with strong organization and computer literacy.

Qualifications

• High school diploma or equivalent.
• 1+ years of customer service experience.
• Strong organizational skills and attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information in person or by phone.
• Process payments and deposits.
• Run reports and submit maintenance requests to ensure office efficiency.
• Collaborate with the Property Manager and communicate inquiries promptly.
• Prioritize customer satisfaction and resolve conflicts professionally.

Skills

Customer service

Organizational skills

Computer literacy

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk Clerk in Cottonwood, Arizona.

What You’ll Do

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your Job Will Include

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & Skills You Need

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.