Guest Services Clerk - Mesa Front Desk

Equitylifestyle; Mesa (AZ); In loco; USD 18.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

401(k) employer match

Paid time off

Descrizione del lavoro

Equitylifestyle in Mesa, AZ is hiring a Front Desk Clerk to welcome guests and residents, handle inquiries in person and by phone, and process payments and deposits. You’ll act as a primary liaison, coordinate with the Property Manager, and help keep the office running smoothly.

The role requires a high school diploma or equivalent and at least one year of customer service experience, strong organization, and computer literacy.

Competenze

• 1+ year of experience in customer service.
• High school diploma or equivalent.
• Strong organizational skills and meticulous attention to detail.

Mansioni

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Conoscenze

Customer service

Communication

Attention to detail

Organizational skills

Phone etiquette

Formazione

High school diploma

Strumenti

Computer literacy

Descrizione del lavoro

Equitylifestyle in Mesa, AZ is hiring a Front Desk Clerk to welcome guests and residents, handle inquiries in person and by phone, and process payments and deposits. You’ll act as a primary liaison, coordinate with the Property Manager, and help keep the office running smoothly.

The role requires a high school diploma or equivalent and at least one year of customer service experience, strong organization, and computer literacy.