Guest Experience Associate - Front Desk

Equity LifeStyle Properties, Inc.; Baldwins Crossing (AZ); In loco; USD 28.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision plans

a generous 401(k) employer match

paid vacations, holidays, and sickوقت

Descrizione del lavoro

Equity LifeStyle Properties, Inc. in Cottonwood, Arizona, is seeking a Front Desk Clerk to provide exceptional guest and resident service.

You will handle information inquiries by phone and in person, process payments, run reports, and coordinate with the Property Manager to keep the office running smoothly.

This role emphasizes customer satisfaction, attention to detail, and the ability to learn new systems; benefits include medical, dental, vision, 401(k) match and paid time off.

Competenze

• High school diploma or equivalent is required.
• 1+ year of customer service experience.
• Strong organizational skills and attention to detail.
• Computer literacy and ability to learn new systems.

Mansioni

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Conoscenze

Customer service

Communication

Organization

Learning new systems

Formazione

High school diploma

Strumenti

POS systems

Microsoft Office

Descrizione del lavoro

Equity LifeStyle Properties, Inc. in Cottonwood, Arizona, is seeking a Front Desk Clerk to provide exceptional guest and resident service.

You will handle information inquiries by phone and in person, process payments, run reports, and coordinate with the Property Manager to keep the office running smoothly.

This role emphasizes customer satisfaction, attention to detail, and the ability to learn new systems; benefits include medical, dental, vision, 401(k) match and paid time off.