Guest Experience Lead – Front Desk (Hotel)

Atrium Hospitality; Tulsa (OK); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

401(k) plan with company match

Comprehensive health coverage (medical

Dental and vision insurance

Paid time off & vacation

DailyPay

Tuition reimbursement

Exclusive discounts

Job summary

Tulsa Renaissance, operated by Atrium Hospitality, is seeking a Part-time Front Desk Associate in Tulsa, OK. You will manage guest check-ins/outs, assist guests with inquiries, and support daily front desk operations to ensure a welcoming experience.

We value customer service, hospitality experience, and teamwork. The role requires a HS diploma, comfort with hotel systems, and the ability to lift 50 lbs as needed. This position offers benefits and a opportunities for growth within Atrium.

Qualifications

• Experience in customer service and hospitality settings.
• Strong communication and problem-solving skills.
• Ability to train and coach team members.

Responsibilities

• Oversee front desk operations and act as main point of contact for guests and staff.
• Handle guest check-ins and check-outs with warmth and efficiency.
• Support and train new front desk team members.
• Resolve guest issues quickly and professionally.
• Assist with daily tasks such as event coordination and business center support.

Skills

Customer service

Hospitality experience

Leadership

Education

High school diploma or equivalent

Tools

Hotel systems

Job description

Tulsa Renaissance, operated by Atrium Hospitality, is seeking a Part-time Front Desk Associate in Tulsa, OK. You will manage guest check-ins/outs, assist guests with inquiries, and support daily front desk operations to ensure a welcoming experience.

We value customer service, hospitality experience, and teamwork. The role requires a HS diploma, comfort with hotel systems, and the ability to lift 50 lbs as needed. This position offers benefits and a opportunities for growth within Atrium.