Guest Experience Lead — Front Desk (FT)

Marriott Crabtree, Raleigh, NC; Raleigh (NC); On-site; USD 22,000 - 26,000; Full time

Job summary

Marriott Crabtree, Raleigh, NC seeks a Front Desk Associate for a full-time position. Pay starts at $16 per hour with shifts 6:30am-3pm or 2:30pm-11pm. You will be at the hub of guest interaction, ensuring a warm welcome and seamless service throughout their stay.

Responsibilities include assisting guests, maintaining top-level hospitality, handling guest concerns, processing charges, and communicating with departments to deliver a flawless experience. Equal opportunity employer.

Qualifications

• Must have flexibility to work both shifts (6:30am-3pm and 2:30pm-11pm).
• Strong guest service orientation and hospitality mindset.
• Able to handle guest interactions with professionalism and courtesy.

Responsibilities

• Assist guests efficiently, courteously, and professionally at all times.
• Maintain a high level of service and hospitality.
• Address guest concerns promptly and ensure satisfaction.

Skills

Guest services

Communication

Flexibility

Job description

Marriott Crabtree, Raleigh, NC seeks a Front Desk Associate for a full-time position. Pay starts at $16 per hour with shifts 6:30am-3pm or 2:30pm-11pm. You will be at the hub of guest interaction, ensuring a warm welcome and seamless service throughout their stay.

Responsibilities include assisting guests, maintaining top-level hospitality, handling guest concerns, processing charges, and communicating with departments to deliver a flawless experience. Equal opportunity employer.