Guest Experience Lead - Front Desk, Daily Pay + Benefits

Aimbridge Hospitality, LLC; Cockeysville (MD); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Daily Pay

Medical

Dental

Vision

Disability

Life Insurance/AD&D

Paid Time Off

EAP

401k

Job summary

Residence Inn Hunt Valley in Hunt Valley, MD, is hiring a Front Desk Agent to deliver exceptional guest service, handle check-ins/check-outs, and assist guests with requests. The role involves fast, friendly communication, problem-solving on the fly, and multitasking across reservations and front desk duties.

Compensation is $16.50 per hour for a full-time position with comprehensive benefits; on-site work at 45 Schilling Road, Cockeysville, MD 21031.

Qualifications

• High school diploma or equivalent; hospitality experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Guest Service Superstar: provide warm, top-tier service to guests and ensure memorable stays.
• Communication Champ: convey information clearly and maintain smooth coordination with guests and team.
• Quick-Thinking Problem Solver: resolve issues promptly to maintain guest satisfaction.
• Multitasking Marvel: manage reservations, check-ins/outs, and financial details efficiently.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma

Tools

Hotel management software

Microsoft Office

Job description

Residence Inn Hunt Valley in Hunt Valley, MD, is hiring a Front Desk Agent to deliver exceptional guest service, handle check-ins/check-outs, and assist guests with requests. The role involves fast, friendly communication, problem-solving on the fly, and multitasking across reservations and front desk duties.

Compensation is $16.50 per hour for a full-time position with comprehensive benefits; on-site work at 45 Schilling Road, Cockeysville, MD 21031.