Guest Experience Lead - Front Desk Agent (Daily Pay)

Donohoe; Washington (District of Columbia); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plans

Paid time off

Hotel room discounts

Daily pay access

Minimum 32 hours/week

Job summary

Hyatt House Washington DC is hiring a Front Desk Agent to warmly welcome guests and handle check-ins/outs. You will manage reservations, provide local information, and coordinate with other hotel departments to ensure smooth operations.

The role requires excellent communication, a professional demeanor, and the ability to work in a fast-paced environment at the Convention Center location. Competitive hourly pay and benefits are offered.

Qualifications

• Excellent communication and guest service skills.
• Ability to stand for long periods and work in a fast-paced hotel environment.
• Professional, courteous, and detail-oriented behavior.

Responsibilities

• Check guests in and out per brand standards and policies.
• Provide information about facilities and local attractions.
• Manage reservations and respond to guest inquiries or concerns.
• Operate the hotel phone system and handle messages.
• Support cashier tasks and coordinate with maintenance as needed.

Skills

Communication

Stamina

Adaptability

Composure

Job description

Hyatt House Washington DC is hiring a Front Desk Agent to warmly welcome guests and handle check-ins/outs. You will manage reservations, provide local information, and coordinate with other hotel departments to ensure smooth operations.

The role requires excellent communication, a professional demeanor, and the ability to work in a fast-paced environment at the Convention Center location. Competitive hourly pay and benefits are offered.