Guest Experience Lead — Front Desk (Daily Pay)

Aimbridge Hospitality; Linthicum (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Short/Long Disability

Term Life and AD&D

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Hotel discounts

Job summary

The Courtyard Baltimore Washington Airport - Front Desk Agent is based in Linthicum Heights, MD, and delivers warm welcomes, smooth check-ins, and friendly farewells to guests. You are the face of the hotel, handling reservations, requests, and front desk operations with precision and care.

Ideal candidates have a high school diploma or equivalent and familiarity with hotel management software and MS Office. Great benefits and growth opportunities await new team members.

Qualifications

• High school diploma or equivalent required or preferred in hospitality.
• Familiarity with hotel management software and MS Office.

Responsibilities

• Provide warm welcomes, check-ins and farewells to guests.
• Handle reservations, guest requests and front desk duties.
• Coordinate with team to ensure smooth operations and guest satisfaction.
• Maintain accuracy in financial details and guest records.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

The Courtyard Baltimore Washington Airport - Front Desk Agent is based in Linthicum Heights, MD, and delivers warm welcomes, smooth check-ins, and friendly farewells to guests. You are the face of the hotel, handling reservations, requests, and front desk operations with precision and care.

Ideal candidates have a high school diploma or equivalent and familiarity with hotel management software and MS Office. Great benefits and growth opportunities await new team members.