Hotel Operations Manager - Guest Experience & Profit

Aimbridge Hospitality; Linthicum (MD); On-site; USD 52,254 - 63,867; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Paid Time Off

401k Retirement Plan

Job summary

Aimbridge Hospitality LLC is seeking an Operations Manager for Courtyard Baltimore Washington Airport in Linthicum, Maryland. This role demands supervising operational tasks and ensuring guest satisfaction while working with various departments like Housekeeping and Engineering.

The ideal candidate will have at least 3 years of progressive experience in hospitality, demonstrating strong supervisory skills and proficiency in Windows. The position offers competitive benefits, including medical and retirement plans.

Qualifications

• At least 3 years progressive experience in a Rooms or F&B department at a hotel.
• Previous supervisory experience required.
• Ability to handle high-pressure situations.

Responsibilities

• Supervise back of house operating departments in absence of General Manager.
• Ensure guest satisfaction and efficient hotel operations.
• Assist in creating a positive team-oriented environment.

Skills

Supervisory experience

Proficient in Windows Operating Systems

Ability to evaluate and select courses of action

Effective problem handling

Strong communication skills

Education

4-year college degree

3 years progressive experience in a Rooms or F&B department

Job description

Aimbridge Hospitality LLC is seeking an Operations Manager for Courtyard Baltimore Washington Airport in Linthicum, Maryland. This role demands supervising operational tasks and ensuring guest satisfaction while working with various departments like Housekeeping and Engineering.

The ideal candidate will have at least 3 years of progressive experience in hospitality, demonstrating strong supervisory skills and proficiency in Windows. The position offers competitive benefits, including medical and retirement plans.