Guest Experience Lead: Front Desk & Admin Support

Aiered; Cincinnati (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly pay

Health insurance

Dental insurance

Vision insurance

Paid time off

Career development opportunities

Collaborative workplace

Job summary

Aiered in Cincinnati is seeking a friendly Front Desk Representative to be the first point of contact for clients and visitors. You will manage the reception area, answer calls, and support daily office operations with a professional demeanor.

The role requires excellent communication, strong organization, and the ability to multitask in a fast-paced environment. Proficiency with MS Word, Excel, and Outlook is preferred, and prior receptionist experience is valued.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Proven experience as a front desk representative or similar role.
• Excellent verbal and written communication skills.
• Proficiency in MS Office and office equipment.

Responsibilities

• Greet and welcome visitors.
• Answer, screen, and forward calls.
• Manage the reception area and keep it organized.
• Schedule and confirm appointments for staff and clients.
• Handle mail and deliveries.

Skills

Verbal communication

Written communication

Multitasking

Organizational skills

Education

High School Diploma

Associate Degree (preferred)

Tools

MS Word

MS Excel

Outlook

Job description

Aiered in Cincinnati is seeking a friendly Front Desk Representative to be the first point of contact for clients and visitors. You will manage the reception area, answer calls, and support daily office operations with a professional demeanor.

The role requires excellent communication, strong organization, and the ability to multitask in a fast-paced environment. Proficiency with MS Word, Excel, and Outlook is preferred, and prior receptionist experience is valued.