Guest Experience Lead — Flexible Schedule, Weekly Pay

Pilot Company; Wilwon Woods (MD); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Fuel discount

Medical plan

401(k)

FSAs

Adoption assistance

Tuition reimbursement

Flexible schedule

Weekly pay

Job summary

Pilot Company is seeking a Shift Leader to supervise the store team and oversee daily operations, ensuring top-quality customer service and smooth facility performance.

The ideal candidate will have retail experience, strong teamwork, and the ability to adapt to a flexible schedule including nights, days, weekends, and holidays. Pay starts between $17.20 and $27.50 per hour with benefits and weekly pay.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills & the ability to help maintain a customer focused culture
• Must be proficient with a calculator, computer, and other equipment
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
• Must be able to work a flexible schedule of nights, days, weekends, and holidays
• Background check is required

Responsibilities

• Supervise employees and general store operations.
• Provide excellent customer service and respond to customer needs.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.

Skills

Customer service

Retail operations

Team player

Flexible schedule

Background check required

Job description

Pilot Company is seeking a Shift Leader to supervise the store team and oversee daily operations, ensuring top-quality customer service and smooth facility performance.

The ideal candidate will have retail experience, strong teamwork, and the ability to adapt to a flexible schedule including nights, days, weekends, and holidays. Pay starts between $17.20 and $27.50 per hour with benefits and weekly pay.