Guest Experience Lead — Flexible Hours & Growth

The Cheesecake Factory; Newark (DE); On-site; USD 3,100 - 21,000; Full time

Benefits offered by this job

Paid vacation and sick time

Medical, Dental, Vision, and Rx

Faster Pay – access up to 50% of wages

50% off shift meals and 25% discount

Career advancement opportunities

Employee recognition

Job summary

The Cheesecake Factory in Newark, DE is seeking a passionate server to join our front-of-house team. You will greet guests, take orders with a POS, and ensure prompt, accurate service while guiding guests through the menu and beverage pairings.

This role emphasizes hospitality, teamwork, and delivering memorable experiences in a fast-paced setting. Benefits include paid time off, comprehensive medical options, and flexible part-time or full-time opportunities with opportunities for growth and

Qualifications

• 12+ months serving experience in a full-service restaurant.
• Strong communication and interpersonal skills.
• Ability to multitask in a high-volume environment.
• Reliable, punctual, and team-oriented with a strong work ethic.

Responsibilities

• Warmly greet guests and create a welcoming guest experience.
• Take and enter accurate orders using a POS system.
• Provide attentive service and guide guests through menu knowledge.
• Coordinate with the kitchen to ensure timely service and order accuracy.
• Handle payments accurately, including cash and card transactions.
• Maintain cleanliness and organization throughout the shift.

Skills

Customer service

Communication

Multitasking

Team player

Cash handling

Hospitality

POS system

Tools

POS system

Job description

The Cheesecake Factory in Newark, DE is seeking a passionate server to join our front-of-house team. You will greet guests, take orders with a POS, and ensure prompt, accurate service while guiding guests through the menu and beverage pairings.

This role emphasizes hospitality, teamwork, and delivering memorable experiences in a fast-paced setting. Benefits include paid time off, comprehensive medical options, and flexible part-time or full-time opportunities with opportunities for growth and