Guest Experience Server - Flexible Hours, Growth & Tips

The Cheesecake Factory Incorporated; Lyndhurst (OH); Hybrid; USD 6,900 - 15,000; Full time

Benefits offered by this job

Flexible scheduling

Faster Pay ( earned wages ahead )

Employee meal discounts

Healthcare options

Training & career growth

Job summary

The Cheesecake Factory Incorporated in Lyndhurst, OH is seeking a server for a fast-paced, high-volume restaurant. You will warmly greet guests, guide them through the menu, take and enter accurate orders using a POS system, and ensure timely, friendly service.

The position offers flexible hours, steady earnings with tips, and growth opportunities within an award-winning company. Benefits include paid time off, medical coverage options, and employee perks.

Qualifications

• 12+ months serving experience in a full-service restaurant.
• Ability to multitask and stay organized in a high-volume environment.
• Experience with payment processing and basic math skills.
• Dedicated, dependable, punctual, and reliable with a strong work ethic.

Responsibilities

• Warmly greet guests, creating a welcoming guest experience.
• Build rapport through casual conversation while providing attentive service.
• Orchestrate dining experiences in alignment with our defined service standards.
• Take and enter accurate orders using a POS system.
• Actively listen during guest interactions to anticipate needs.
• Share menu knowledge by making menu recommendations and answering questions about food allergies and ingredients.
• Guide guests in beer and spirit selections while demonstrating strong wine knowledge.
• Coordinate with the kitchen to ensure order accuracy and timely service.

Skills

Excellent communication

Team player

Multitasking

Math skills

Customer service

Tools

POS system

Job description

The Cheesecake Factory Incorporated in Lyndhurst, OH is seeking a server for a fast-paced, high-volume restaurant. You will warmly greet guests, guide them through the menu, take and enter accurate orders using a POS system, and ensure timely, friendly service.

The position offers flexible hours, steady earnings with tips, and growth opportunities within an award-winning company. Benefits include paid time off, medical coverage options, and employee perks.