Guest Experience Lead with Flexible Hours

The Cheesecake Factory; Omaha (NE); On-site; USD 2,900 - 21,000; Full time

Benefits offered by this job

Faster Pay

50% shift meals discount

25% dining discount with friends and家

Job summary

The Cheesecake Factory is seeking enthusiastic servers to join our team in a fast-paced, full-service restaurant. You will greet guests, guide them through the menu, and take accurate orders using a POS system, while delivering attentive service and maintaining a memorable dining experience.

Ideal candidates have 12 months of serving experience, strong communication skills, and the ability to multitask while handling payments accurately.

Qualifications

• At least 12 months serving experience in a full-service restaurant.
• Strong communication and interpersonal skills.
• Ability to multitask in a high-volume environment.
• Experience with payment processing and basic math skills.
• Reliable, punctual and customer-focused.

Responsibilities

• Warmly greet guests, creating a welcoming guest experience.
• Build rapport through casual conversation while providing attentive service.
• Orchestrate dining experiences in alignment with our defined service standards.
• Take and enter accurate orders using a POS system.
• Follow alcohol service guidelines and ensure responsible service.
• Deliver food and drinks with speed and a sense of urgency.
• Process payments accurately, including cash handling and credit/debit transactions.

Skills

Guest service

Communication

Multitasking

Teamwork

Cash handling

Problem solving

Tools

POS system

Job description

The Cheesecake Factory is seeking enthusiastic servers to join our team in a fast-paced, full-service restaurant. You will greet guests, guide them through the menu, and take accurate orders using a POS system, while delivering attentive service and maintaining a memorable dining experience.

Ideal candidates have 12 months of serving experience, strong communication skills, and the ability to multitask while handling payments accurately.