Guest Experience Lead: Fast-Paced Hospitality & Growth

McDonald's Restaurants Limited; San Benito (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k with matching contributions

Paid time off

Archways to Opportunity education

Discount programs

Free meals / meal discounts

Job summary

McDonald’s restaurant franchisee is hiring a Guest Experience Lead. You will greet guests, assist with ordering, help customers using kiosks, and ensure satisfaction in a fast-paced team setting.

We offer competitive pay, medical/dental/vision, 401(k) with matching contributions, paid time off, Archways to Opportunity education, meal discounts, and opportunities to grow with the company. Must be 16+ to work.

Qualifications

• Greeting guests and communicating with them while ordering.
• Offering help with using the ordering kiosks.
• Offering assistance to those in need of some extra hands.
• Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else.
• Ensuring kids receive a kid treat.
• Handling any concerns.
• Communicating with the restaurant team to provide feedback and recommendations.

Responsibilities

• Must maintain an outstanding attitude and be willing to learn.
• Work in a fast-paced, team environment.
• Participation in growth and training programs.

Skills

Greeting guests

Kiosk assistance

Customer service

Teamwork

Problem solving

Tools

Ordering kiosks

Job description

McDonald’s restaurant franchisee is hiring a Guest Experience Lead. You will greet guests, assist with ordering, help customers using kiosks, and ensure satisfaction in a fast-paced team setting.

We offer competitive pay, medical/dental/vision, 401(k) with matching contributions, paid time off, Archways to Opportunity education, meal discounts, and opportunities to grow with the company. Must be 16+ to work.