Guest Experience Lead — Flexible Hours & Education Benefits

McDonald's Restaurants Limited; Le Claire (IA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Medical/dental/vision coverage

401k with matching

Paid time off

Archways to Opportunity education

Discount programs

Free meals/meal discounts

Job summary

McDonald's is hiring a Guest Experience Leader at a franchisee-owned restaurant. You will greet guests, help with ordering, and ensure customers are satisfied while working in a fast-paced team.

We offer great pay and benefits, including medical, dental and vision coverage, a 401(k) with matching, paid time off, and opportunities for education and growth through Archways to Opportunity. You must be 16 or older.

Qualifications

• Greeting guests and communicating clearly while taking orders.
• Assisting guests with use of ordering kiosks and upselling when appropriate.
• Maintaining a helpful attitude and addressing guest concerns promptly.

Responsibilities

• Greet guests and assist with ordering.
• Support guests using kiosks and handle payment transactions.
• Ensure guests are satisfied with their order and upsell if possible.
• Collaborate with restaurant team to provide feedback and improve service.
• Assist with accommodations for guests in need and maintain cleanliness.

Skills

Greet Guests

Kiosk assistance

Customer service

Team player

Problem solving

Attention to detail

Job description

McDonald's is hiring a Guest Experience Leader at a franchisee-owned restaurant. You will greet guests, help with ordering, and ensure customers are satisfied while working in a fast-paced team.

We offer great pay and benefits, including medical, dental and vision coverage, a 401(k) with matching, paid time off, and opportunities for education and growth through Archways to Opportunity. You must be 16 or older.