Guest Experience Lead: Create Feel-Good Moments

McDonald's Restaurants Limited; Rusk (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Medical/dental/vision

Paid time off

Education assistance

Discount programs

Free meals

Job summary

McDonald's seeks a Guest Experience Leader to join our team in a fast-paced restaurant environment. You’ll greet guests, help with ordering at kiosks, and ensure guests leave happy with great service.

You’ll work between 8am and 8pm as part of a supportive crew, with opportunities for growth, paid time off after 90 days, and benefits through Archways to Opportunity. Must be 16+ to apply.

Qualifications

• Outstanding attitude and willingness to learn
• Ability to thrive in a fast-paced, team environment
• Strong communication with guests and team members

Responsibilities

• Greet guests and assist with ordering at kiosks
• Help guests who need extra assistance
• Check guest satisfaction after meals and address concerns
• Communicate feedback to the restaurant team
• Ensure kids receive a kid treat when appropriate
• Participate in a positive, energetic service environment

Skills

Greeting guests

Ordering kiosks

Customer service

Team communication

Problem solving

Job description

McDonald's seeks a Guest Experience Leader to join our team in a fast-paced restaurant environment. You’ll greet guests, help with ordering at kiosks, and ensure guests leave happy with great service.

You’ll work between 8am and 8pm as part of a supportive crew, with opportunities for growth, paid time off after 90 days, and benefits through Archways to Opportunity. Must be 16+ to apply.