Guest Experience Lead - Entry-Level Leadership & Growth

Merlin Entertainments; Auburn Hills (MI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Free Merlin attractions admission

Health, dental, and vision benefits

Tuition assistance programs

PTO + 401(k) options

Growth opportunities within Merlin Ent

Energetic workplace where no two days同

A fun, energetic workplace where no两天是

Job summary

Merlin Entertainments’ Peppa Pig World of Play Michigan is seeking a Guest Experience Shift Lead with an hourly pay rate of $15.98. This entry-level leadership role offers hands-on coaching and support from experienced supervisors.

You will help the Guest Experience team during daily operations and jump in to assist guests and teammates as needed. Learn leadership skills through coaching, help train team members, and maintain a fun, safe environment for families while working with supervisors

Qualifications

• Entry-level leadership role with coaching and hands-on learning
• Strong customer service background preferred but not required
• Outgoing, positive, confident communication with guests

Responsibilities

• Support the Guest Experience team during daily operations
• Assist guests and teammates as needed throughout the day
• Learn leadership skills through coaching and hands-on experience
• Help train and motivate team members
• Contribute to a fun, safe, welcoming environment for families
• Collaborate with supervisors and other attraction teams

Job description

Merlin Entertainments’ Peppa Pig World of Play Michigan is seeking a Guest Experience Shift Lead with an hourly pay rate of $15.98. This entry-level leadership role offers hands-on coaching and support from experienced supervisors.

You will help the Guest Experience team during daily operations and jump in to assist guests and teammates as needed. Learn leadership skills through coaching, help train team members, and maintain a fun, safe environment for families while working with supervisors