Guest Experience Lead: Elevate Service & Team Momentum

lululemon; San Mateo (CA); On-site; USD 33,062 - 38,035; Full time

Benefits offered by this job

Health and dental benefits

Paid time off

Employee discount

Fitness and yoga classes

Development programs

Job summary

An innovative performance apparel company is seeking a Guest Experience Lead to ensure a quality in-store experience in San Mateo, California. The role involves overseeing product education, driving store performance, and supporting team development. Ideal candidates have at least 1 year of retail experience and the ability to lead and mentor others. Competitive benefits include health insurance and a bonus program.

Qualifications

• At least 1 year of retail or customer experience.
• Some experience in leading, mentoring, or delegating.

Responsibilities

• Ensure all guests receive a quality in-store experience.
• Oversee technical product education and assist guests.
• Drive store performance through guest experience.

Skills

Retail or customer experience

Leadership and mentoring

Effective communication

Problem-solving

Ability to work in a team

Education

High school diploma/GED/equivalent

Job description

An innovative performance apparel company is seeking a Guest Experience Lead to ensure a quality in-store experience in San Mateo, California. The role involves overseeing product education, driving store performance, and supporting team development. Ideal candidates have at least 1 year of retail experience and the ability to lead and mentor others. Competitive benefits include health insurance and a bonus program.