Guest Experience Lead — Elevate Service & Inclusion

lululemon; Plano (TX); On-site; USD 29,618 - 34,081; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Generous employee discount

Fitness & yoga classes

Job summary

A leading apparel company in Plano is looking for a Guest Experience Lead to ensure top-quality in-store experiences for customers. The ideal candidate will provide product education, oversee daily operations, and drive performance through effective leadership and guest engagement. You will collaborate with store management on hiring and team development, ensuring a dynamic and inclusive environment. This role offers a competitive pay range of $21.50 – $24.74 per hour, along with additional benefits like health plans, paid time off, and employee discounts.

Qualifications

• 1 year of retail or customer experience, focusing on guest resolution.
• Experience in leading or mentoring team members.

Responsibilities

• Ensure guests have a quality in-store experience.
• Provide technical product education.
• Drive store performance through guest experience.
• Assist in hiring and support team development.

Skills

Guest Experience

Communication skills

Problem-solving

Retail experience

Leadership

Education

High school diploma or equivalent

Job description

A leading apparel company in Plano is looking for a Guest Experience Lead to ensure top-quality in-store experiences for customers. The ideal candidate will provide product education, oversee daily operations, and drive performance through effective leadership and guest engagement. You will collaborate with store management on hiring and team development, ensuring a dynamic and inclusive environment. This role offers a competitive pay range of $21.50 – $24.74 per hour, along with additional benefits like health plans, paid time off, and employee discounts.