Guest Experience Lead — Elevate Service & Team Growth

lululemon; Santa Barbara (CA); On-site; USD 33,062 - 38,035; Part time

Benefits offered by this job

Health and dental benefits

Paid time off

Employee discount

Fitness and yoga classes

Job summary

A leading performance apparel company in Santa Barbara seeks a Guest Experience Lead. This role is pivotal in ensuring an exceptional in-store experience for guests. The successful candidate will engage in technical product education, oversee store operations, and inspire a high-performing team. Ideal candidates possess retail experience and are enthusiastic about delivering an inclusive customer experience. This position offers a competitive compensation package and opportunities for personal growth and development.

Qualifications

• 1 year of retail or customer experience is required.
• Experience in leading, mentoring, or delegating with others is preferred.

Responsibilities

• Ensure exceptional guest experience through leadership on the sales floor.
• Oversee technical product education for guests.
• Open and close the store according to procedures.

Skills

Retail experience

Customer service orientation

Leadership potential

Education

High school diploma or equivalent

Job description

A leading performance apparel company in Santa Barbara seeks a Guest Experience Lead. This role is pivotal in ensuring an exceptional in-store experience for guests. The successful candidate will engage in technical product education, oversee store operations, and inspire a high-performing team. Ideal candidates possess retail experience and are enthusiastic about delivering an inclusive customer experience. This position offers a competitive compensation package and opportunities for personal growth and development.