Guest Experience Counter Specialist

maman | aventura; Miami (FL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive salary

Healthcare

Training opportunities

Internal mobility and growth

Job summary

maman | aventura in Miami is seeking a passionate counter team member to provide exceptional customer service and maintain a welcoming atmosphere. Ideal candidates are experienced in front of house operations, have a love for cookies, and exhibit strong communication skills. Responsibilities include greeting guests, managing the café counter aesthetics, and utilizing the Toast POS system. Join a fast-growing brand with opportunities for internal mobility and sweet perks!

Qualifications

• Experience in counter/cashier roles with front of house skills.
• Strong communication and hospitality skills.
• Ability to learn quickly and multitask effectively.
• Flexible schedule including weekends and holidays.

Responsibilities

• Greet guests and communicate specials.
• Maintain clean and organized counter space.
• Navigate the Toast POS system for orders.
• Resolve guest concerns and ensure satisfaction.

Skills

Customer service

Communication skills

Counter/cashier experience

Barista experience

Job description

maman | aventura in Miami is seeking a passionate counter team member to provide exceptional customer service and maintain a welcoming atmosphere. Ideal candidates are experienced in front of house operations, have a love for cookies, and exhibit strong communication skills. Responsibilities include greeting guests, managing the café counter aesthetics, and utilizing the Toast POS system. Join a fast-growing brand with opportunities for internal mobility and sweet perks!