Guest Experience Lead

Stand Out For Good, Inc.; Winston-Salem (NC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid Volunteer Time Off

Paid Time Off

Generous associate discount

401k with company match

Advancement opportunities

Job summary

Altar'd State in Winston-Salem, NC is seeking a Guest Lead to deliver exceptional guest service and maintain visual standards. Reporting to Store Leadership, you will coach associates, lead by example, and ensure smooth store operations.

This role requires a positive attitude, teamwork, and dedication to the brand values. The position offers $20 per hour base pay, along with paid volunteer time, PTO, an associate discount, a 401k with company match, and opportunities for advancement.

Qualifications

• Must be at least 18 years of age.
• Previous retail experience preferred.
• Physical ability to perform tasks including standing, sitting, reaching, kneeling, and climbing ladders as needed.

Responsibilities

• Consistently delivers an exceptional guest experience.
• Maintains compelling visual presentations and store cleanliness.
• Coaches associates on guest interactions and performance.
• Acts as a positive role model and leads by example.
• Participates in opening/closing procedures and loss prevention policies.
• Serves as leader on duty as needed and supports store leadership.

Skills

Guest service

Teamwork

Leadership

Job description

Altar'd State in Winston-Salem, NC is seeking a Guest Lead to deliver exceptional guest service and maintain visual standards. Reporting to Store Leadership, you will coach associates, lead by example, and ensure smooth store operations.

This role requires a positive attitude, teamwork, and dedication to the brand values. The position offers $20 per hour base pay, along with paid volunteer time, PTO, an associate discount, a 401k with company match, and opportunities for advancement.