Guest Experience Lead

Chipotle Mexican Grill group; Bristol (CT); Sur place; USD 27 000 - 30 000; Plein temps

Avantages offerts par ce poste

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Opportunities for advancement

Résumé du poste

Chipotle Mexican Grill, Inc. is seeking a Service Leader to maintain a positive customer experience by ensuring safe, quality food and a well-trained crew.

The role involves keeping a clean, organized line and supporting tasks when not busy, while actively engaging in training and leadership responsibilities. The position requires a high school diploma, restaurant experience, and knowledge of cash handling and food safety.

Qualifications

• Be able to understand and articulate Chipotle’s Food With Integrity philosophy.
• Have knowledge and experience of cash handling policies and procedures.
• Have knowledge of Food Safety and health department matters.
• Have familiarity with office paperwork.
• Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location.

Responsabilités

• Making sure great tasting, high quality food is served
• Helping to resolve food quality issues
• Supporting food safety which includes hand washing and glove changes, monitoring time and temperature on the line, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
• Helping to resolve customer incidents and working to ensure positive customer experiences
• Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
• Developing and cross training all front of house Crew
• Assisting with Crew performance reviews
• Developing future Service Leaders
• Assisting with miscellaneous office administration duties such as banking, cash handling policies and responsibilities, and office paperwork
• Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
• Ensuring the proper quantity of supplies are available as needed

Connaissances

Cash handling

Food safety knowledge

Communication skills

Restaurant experience

Formation

High school diploma

Description du poste

Chipotle Mexican Grill, Inc. is seeking a Service Leader to maintain a positive customer experience by ensuring safe, quality food and a well-trained crew.

The role involves keeping a clean, organized line and supporting tasks when not busy, while actively engaging in training and leadership responsibilities. The position requires a high school diploma, restaurant experience, and knowledge of cash handling and food safety.