Guest Experience Illusionist

MOI San Francisco LLC; San Francisco (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401k

Retirement Plan

Commuter Benefit Account

Employee discounts

Job summary

Museum of Illusions is seeking an Illusion Expert in San Francisco to guide guest experiences, facilitate exhibit interaction, and uphold brand standards. You will greet guests, assist with tickets and merchandise, and help stage events in a fast‑paced, interactive environment.

Role emphasizes hospitality, strong communication, teamwork, and the ability to engage visitors of all ages while maintaining cleanliness and safety throughout the museum.

Qualifications

• High School Diploma required.
• 2 years of customer-facing experience highly desired.
• Experience in arts, entertainment, attractions, performance, or hospitality is a strong plus.
• Excellent communication and interpersonal skills.
• Passion for guest engagement and a positive demeanor.

Responsibilities

• Present a positive and professional demeanor as an ambassador for the Museum.
• Ensure guest satisfaction with superior customer service throughout the venue.
• Know museum exhibits to instruct guests and spark curiosity.
• Assist guests in capturing memorable photographs.
• Participate in and/or lead special events and private rentals.
• Provide tours to guests or group clients when requested by management.
• Maintain cleanliness and brand standards across the museum spaces.
• Manage museum traffic flow and reception duties.
• Greet, direct, sell tickets, answer phones, and process merchandise returns.
• Restock the retail shop and engage with guests in stores and playspace.

Skills

Exceptional communication

Interpersonal skills

Guest engagement

Outgoing attitude

Proactive

Reliability

Emotional intelligence

Self-starter

Education

High School Diploma

Job description

Museum of Illusions is seeking an Illusion Expert in San Francisco to guide guest experiences, facilitate exhibit interaction, and uphold brand standards. You will greet guests, assist with tickets and merchandise, and help stage events in a fast‑paced, interactive environment.

Role emphasizes hospitality, strong communication, teamwork, and the ability to engage visitors of all ages while maintaining cleanliness and safety throughout the museum.