Guest Experience & Hunting Gear Expert

Bass Pro Shops; North Carolina; On-site; USD 24,000 - 27,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is seeking a Customer Relations Associate in North Carolina. You will greet customers, provide information, assist with merchandise handling, and guide buying decisions to create a legendary shopping experience.

Responsibilities include processing returns, promoting CLUB Membership, and ensuring firearms are secured with trigger locks where required. The role emphasizes friendly communication, strong product knowledge, and adherence to store policies, with part-time hours and

Qualifications

• High school diploma or equivalent required.
• Strong customer service skills and a friendly, professional demeanor.
• Ability to communicate effectively with customers and coworkers.
• Experience operating a computerized Point of Sale (POS) system.

Responsibilities

• Greet and acknowledge all customers promptly and friendly.
• Assist customers with merchandise handling and information.
• Process returns, refunds, and exchanges with accuracy.
• Promote programs such as CLUB Membership, VOC, and In-Store Pick-up.
• Secure firearms with trigger locks as required and maintain store safety.

Skills

Customer service

Friendly communication

Relationship building

POS terminal operations

Education

High school diploma or equivalent

Tools

POS register system

Job description

Bass Pro Shops is seeking a Customer Relations Associate in North Carolina. You will greet customers, provide information, assist with merchandise handling, and guide buying decisions to create a legendary shopping experience.

Responsibilities include processing returns, promoting CLUB Membership, and ensuring firearms are secured with trigger locks where required. The role emphasizes friendly communication, strong product knowledge, and adherence to store policies, with part-time hours and