Guest Experience Housekeeping Supervisor

Peregrine Hospitality; Lebanon (NH); On-site; USD 24,000 - 34,000; Full time

Job summary

Peregrine Hospitality seeks a Housekeeping Supervisor to oversee daily housekeeping and laundry operations, ensuring rooms, public areas, and corridors meet brand standards. You will train staff, monitor costs, and recruit a high-performing team to deliver a seamless guest experience.

Responsibilities include daily inspections, staff development, cross-department collaboration, and compliance with safety procedures.

Qualifications

• Experience supervising housekeeping and laundry staff.
• Knowledge of cleaning standards and safety protocols.
• Ability to manage costs related to labor, supplies, and equipment.

Responsibilities

• Oversee all aspects of housekeeping operations, ensuring guest rooms, hallways, and public spaces meet or exceed Brand service standards.
• Train and develop housekeeping and laundry associates on cleanliness standards, technical skills, SOPs, and safety protocols.
• Inspect assigned guest rooms and public areas daily to maintain standards of cleanliness and presentation.
• Monitor and control costs related to labor, supplies, and equipment within the housekeeping department.
• Recruit, select, and retain a best-in-class housekeeping team, carrying out supervisory responsibilities in accordance with hotel policies.
• Conduct employee feedback sessions, and facilitate ongoing training and development.
• Ensure associates have the necessary supplies, equipment, tools, and uniforms to effectively perform their job duties.
• Collaborate closely with all hotel departments to ensure seamless communication and efficient operations throughout the resort.
• Assist in staff meetings, oversee the execution of assigned projects, and complete other tasks as directed by hotel management
• Maintain knowledge of and comply with departmental policies, service procedures, 4 Keys service standards, and safety and security procedures.
• Perform all additional duties as assigned by management.

Skills

Leadership

Training & development

Time management

Communication

Problem solving

Collaboration

Safety & compliance

Guest service mindset

Job description

Peregrine Hospitality seeks a Housekeeping Supervisor to oversee daily housekeeping and laundry operations, ensuring rooms, public areas, and corridors meet brand standards. You will train staff, monitor costs, and recruit a high-performing team to deliver a seamless guest experience.

Responsibilities include daily inspections, staff development, cross-department collaboration, and compliance with safety procedures.