Guest Experience House Attendant

HHM Hotels; Arlington (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

HHM Hotels is seeking a House Person to clean and maintain public hotel areas and support guest services. You will greet guests, inspect areas, collect trash, vacuum, handle linen, and report maintenance issues, contributing to high guest satisfaction and sustainability goals.

The role may require standing for extended periods, working varied shifts, including holidays and weekends, and compliance with safety guidelines. Previous housekeeping experience is preferred.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training preferred.

Responsibilities

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from service landings and dispose of in outside dumpsters.
• Vacuum and dust guest corridors.
• Pickup and transport linen to laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages or peak periods.
• Support guest satisfaction by meeting HHM EarthView sustainability guidelines.

Skills

Guest service

Cleaning

Safety awareness

Education

High School diploma

Job description

HHM Hotels is seeking a House Person to clean and maintain public hotel areas and support guest services. You will greet guests, inspect areas, collect trash, vacuum, handle linen, and report maintenance issues, contributing to high guest satisfaction and sustainability goals.

The role may require standing for extended periods, working varied shifts, including holidays and weekends, and compliance with safety guidelines. Previous housekeeping experience is preferred.