Guest Experience Host — Welcoming & Seating Guests

HHM Hotels; North Falmouth (MA); On-site; USD 25,000 - 35,000; Full time

Job summary

Plazahotelelpaso in North Falmouth, Massachusetts, is looking for a Host to greet and escort guests to their tables, ensuring a welcoming atmosphere. The role requires maintaining dining room standards, proper communication between shifts, and assisting with reservations and special functions.

Candidates should have a high school diploma, with previous customer service experience being favorable. The work environment involves standing for extended periods and may include weekends and holidays.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Greet and escort guests to restaurant tables as per service standards.
• Maintain log book for shift communication.
• Set up dining room properly.
• Assist with service as needed.
• Handle reservations and special functions.
• Follow sustainability guidelines.
• Practice safe work habits.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Plazahotelelpaso in North Falmouth, Massachusetts, is looking for a Host to greet and escort guests to their tables, ensuring a welcoming atmosphere. The role requires maintaining dining room standards, proper communication between shifts, and assisting with reservations and special functions.

Candidates should have a high school diploma, with previous customer service experience being favorable. The work environment involves standing for extended periods and may include weekends and holidays.