Guest Experience Host – Welcoming Guests & Seatings

HHM Hospitality; Groton (CT); On-site; USD 17,000 - 25,000; Full time

Job summary

HHM Hospitality in Groton, CT, is seeking a Host to greet and escort guests to tables, present menus, and support smooth dining room operations.

The role emphasizes service standards, sustainability via EarthView, and safety. The position requires a high school diploma and customer service experience. Schedule includes weekends and holidays, with standing, walking and light lifting expected as part of daily duties.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience preferred.

Responsibilities

• Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.
• Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
• Maintain proper set-up of the dining room.
• Assist as needed or requested with service.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Skills

Customer service

Guest relations

Education

High school diploma or equivalent

Job description

HHM Hospitality in Groton, CT, is seeking a Host to greet and escort guests to tables, present menus, and support smooth dining room operations.

The role emphasizes service standards, sustainability via EarthView, and safety. The position requires a high school diploma and customer service experience. Schedule includes weekends and holidays, with standing, walking and light lifting expected as part of daily duties.