Guest Experience Host: Welcoming & Seating

Cowiche Canyon Kitchen and Icehouse; United States; Presencial; USD 22.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Active Management Team

Teamwork

Room for Growth

Employee discounts

Flexible schedule

Descripción de la vacante

Cowiche Canyon Kitchen and Icehouse is seeking a friendly Host to welcome guests and provide a warm dining experience. You will manage reservations, seat guests, answer questions about the menu, and coordinate with the dining room team to ensure smooth table turnover.

A professional appearance and excellent multitasking are essential as you handle busy periods with poise and courtesy. Compensation ranges from $16.28 to $18.00 per hour, and the role offers benefits such as flexible scheduling,

Formación

• Previous experience in a customer service role in hospitality.
• Exceptional interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Ability to stay calm under pressure during busy times.
• Flexible schedule including evenings, weekends, and holidays.

Responsabilidades

• Greet and welcome guests as they arrive with a friendly, positive attitude.
• Manage reservations, seating assignments, and waitlist for efficient dining flow.
• Provide accurate wait times and communicate status to guests.
• Maintain a clean, organized front-of-house and hostess station.
• Escort guests to tables, present menus, and assist with seating requests.
• Engage guests, anticipate needs, and respond promptly to inquiries or concerns.
• Maintain knowledge of menu, specials, and promotions to inform guests.
• Handle guest concerns professionally or elevate to manager when needed.
• Coordinate reservations and manage wait list in collaboration with team.
• Support overall guest satisfaction and smooth table turnover.
• Present a neat, professional appearance and adhere to dress code.
• Uphold high standards of cleanliness throughout the restaurant.

Conocimientos

Customer service

Interpersonal skills

Communication

Multitasking

Professional demeanor

Flexibility

Herramientas

Reservation systems

Descripción del empleo

Cowiche Canyon Kitchen and Icehouse is seeking a friendly Host to welcome guests and provide a warm dining experience. You will manage reservations, seat guests, answer questions about the menu, and coordinate with the dining room team to ensure smooth table turnover.

A professional appearance and excellent multitasking are essential as you handle busy periods with poise and courtesy. Compensation ranges from $16.28 to $18.00 per hour, and the role offers benefits such as flexible scheduling,