Host

Cowichecanyon; Cowiche (WA); Sur place; USD 22 427 - 24 796; Temps partiel

Résumé du poste

A local dining establishment in Cowiche is seeking a part-time host to ensure a welcoming atmosphere for guests. The ideal candidate will have prior customer service experience and excellent interpersonal skills to manage reservations and guest interactions efficiently. Responsibilities include greeting guests, managing seating arrangements, and maintaining cleanliness in the front-of-house area. Flexibility to work evenings and weekends is essential for this role, as well as a positive demeanor to enhance guest experiences.

Qualifications

• Previous experience in a customer service role, preferably in a restaurant or hospitality setting.
• Exceptional interpersonal and communication skills to interact effectively with guests and team members.
• Strong organizational and multitasking abilities to handle high-volume situations efficiently.

Responsabilités

• Greet and welcome guests as they arrive at the restaurant.
• Manage the flow of guests by taking reservations and assigning tables.
• Maintain a clean and organized front-of-house area.

Connaissances

Customer service experience

Interpersonal skills

Organizational skills

Multitasking abilities

Calm under pressure

Positive demeanor

Description du poste

Job Overview

Part Time • Cowiche Canyon Kitchen and Icehouse

Compensation

$16.28 - $18.00 per hour

Responsibilities

• Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude.
• Manage the flow of guests by taking reservations, assigning tables, and ensuring efficient seating.
• Learn how to calculate and provide accurate wait times and keep guests informed of the status of their table.
• Maintain a clean and organized front‑of‑house area, including the host/hostess station and waiting area.
• Escort guests to their assigned tables, present menus, and assist with seating arrangements. Accommodate special seating requests if possible.
• Engage with guests, anticipate their needs, and respond promptly to any inquiries or concerns.
• Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests.
• Handle guest complaints or issues professionally or bring them to the manager when necessary.
• Assist in coordinating reservations and managing the wait list.
• Collaborate with the restaurant team to ensure exceptional customer service and satisfaction.
• Monitor and manage smooth and efficient table turnover.
• Maintain a professional and polished appearance, adhering to the restaurant's grooming and dress code standards.
• Uphold high standards of cleanliness and hygiene throughout the restaurant.

Qualifications

• Previous experience in a customer service role, preferably in a restaurant or hospitality setting.
• Exceptional interpersonal and communication skills to interact effectively with guests and team members.
• Strong organizational and multitasking abilities to handle high‑volume situations efficiently.
• Ability to remain calm and composed under pressure, providing excellent service even during busy times.
• Knowledge of restaurant operations and familiarity with reservation systems is a plus.
• A positive and friendly demeanor.
• Flexibility to work evenings, weekends, and holidays as per the restaurant's schedule.

About the Company

At Cowiche Canyon Kitchen and Icehouse, confidence and knowledge are of the utmost importance. The open‑concept kitchen is designed to provide transparency about where our food comes from and how it is prepared. Our team members have thorough knowledge of the food and beverage products we offer; we believe this is the backbone of great service.